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Troubleshooting & FAQ

Does visualOS work offline?

visualOS works locally, but files that exist only in your cloud still need to be downloaded.

More in Troubleshooting & FAQ
  1. Files waiting for the folder
  2. Changes don’t sync
  3. Canvas looks empty
  4. Sync messages explained
  5. Working offline
  6. Privacy
  7. Free vs. paid

Work with locally available content

You can create and edit content while the loaded app is offline. Saving to a connected folder also requires that folder to remain locally accessible and writable. New cloud uploads wait for connectivity.

What may need the network

  • Loading the browser app when its resources are not already available.
  • Downloading cloud-only originals or previews.
  • Fetching new link previews and transferring changes between devices.

Receiving devices deliberately load some large audio/video originals only when needed. A visible card does not prove its original can be opened offline. Exports and restores may need files that are not yet downloaded.

Before travelling

Enable offline availability where supported, allow downloads to finish, and open the files you will need. A successful complete backup export provides an additional independent copy. Offline availability does not confirm that all recent changes have reached other devices.

Didn’t find what you need?

Tell us what’s missing — feature ideas and bug reports land directly on our roadmap. Or just open the canvas and poke around; you can’t break anything.