Help Center Troubleshooting & FAQ Working offline

Troubleshooting & FAQ

Does visualOS work offline?

Yes — completely. There is no server behind visualOS, so there’s nothing to be disconnected from. Here’s exactly what that means in practice.

More in Troubleshooting & FAQ
  1. Changes don’t sync
  2. Canvas looks empty
  3. Sync messages explained
  4. Working offline
  5. Privacy
  6. Free vs. paid

What works offline

Everything you’d do in a normal session: creating and editing every element type, drawing, organizing folders, search, undo, version restore, PNG export, backups — the app doesn’t distinguish between online and offline while you work. Saving into your connected folder works offline too: the folder is on your disk.

What waits for a connection

  • Sync between devices — your changes are written to the folder immediately; iCloud/Dropbox transports them once you’re back online. Nothing to do; it catches up by itself.
  • Rich link previews — fetching a new YouTube/Spotify card needs the network. Existing preview cards keep working offline, because visualOS stores their thumbnails locally with your data.

Two offline nuances worth knowing

  • First load: the browser app needs the internet once to load; after that it runs from your device in that browser. The native iPhone/iPad/Mac app is installed anyway.
  • Cloud placeholders: a cloud folder that was never fully downloaded can’t be read offline — the reason we recommend Keep Downloaded so firmly. With it set, your entire workspace is guaranteed local, plane-proof and dead-zone-proof.
The upside of local-first

Offline isn’t just tolerated — it’s why the app feels instant. Every action happens on your machine; the network was never in the loop to begin with.

Didn’t find what you need?

Tell us what’s missing — feature ideas and bug reports land directly on our roadmap. Or just open the canvas and poke around; you can’t break anything.