Help Center Getting Started iPhone, iPad & Mac

Getting Started

visualOS on iPhone, iPad & Mac

The native app shows the real thing: the complete canvas with every feature, driven by touch — plus Apple Pencil support and sync through a folder in your own iCloud Drive.

More in Getting Started
  1. What is visualOS?
  2. Quick start
  3. Interface tour
  4. Connect a folder
  5. iPhone, iPad & Mac
  6. Browsers & requirements
  7. Welcome tour

Getting set up

  1. Install the app

    One purchase covers iPhone, iPad and Mac — no subscription. The browser version remains free either way.

  2. Connect your iCloud folder

    Open settings via the ⋮ menu → Folder & Workspace → Connect and pick a folder in iCloud Drive (create one first in the Files app if needed, e.g. iCloud Drive/visualOS). Choose the same folder on each of your devices.

  3. Set the folder to “Keep Downloaded”

    In the Files app (or Finder on Mac), make sure the folder stays on the device. This is the single most important step for fast, reliable sync — full instructions here.

Touch controls

GestureWhat it does
Drag with one finger (empty canvas)Pan the view
Pinch with two fingersZoom in / out
Tap an elementSelect it (“pick it up”)
Drag a selected elementMove it — unselected elements pan instead, so you never move something by accident
Double-tapOpen / edit (folder, note, document…)
Long-press (½ second)Context menu (like right-click)

New elements come from the + button, undo/redo lives in the pill at the bottom-left, and everything else is in the ⋮ menu.

Apple Pencil

Drawing on iPad is a first-class citizen: pressure sensitivity, smooth 240 Hz strokes, and palm rejection — rest your hand on the screen while you sketch; finger touches are ignored while the Pencil is down. More in Drawing & Apple Pencil.

The Mac app

The Mac app is the same full canvas with mouse and trackpad support — pinch to zoom, scroll to pan, right-click menus, all keyboard shortcuts. It connects to the same iCloud folder as your iPhone and iPad.

Opening files

PDFs, videos and Office files open in iOS’s built-in viewer (QuickLook) or the default app on Mac — double-tap any file card.

Didn’t find what you need?

Tell us what’s missing — feature ideas and bug reports land directly on our roadmap. Or just open the canvas and poke around; you can’t break anything.